HOPE Exchange Programme 2019 participants joined a survey conducted in collaboration with researchers from the HealthPros project. Many also participated in the discussion on preliminary results that took place during our Agora Meeting in Ljubljana. During these encounters, we promised to keep everyone informed on the results of this work. Finally, we are in a position to do so. Results of last year’s survey and talks have just been published in a scientific article. We invite you to read it and feel free to engage in further discussions on this topic with us!
“Why, what and how do European healthcare managers use performance data? Results of a survey and workshop among members of the European Hospital and Healthcare Federation”
https://journals.plos.org/plosone/article?id=10.1371/journal.pone.0231345
“Dear colleagues,
welcome to the HOPE Agora 2019! The theme of this year’s conference is ‘Evidence-Informed Decision-making in Healthcare Management’ and will focus on sharing and comparing different approaches on decision-making in healthcare employed by managers, researchers, decision-makers, patients and other stakeholders. We believe the exchange of good practice is of great value since it offers the potential to foster progress.
Finally, we welcome you to Ljubljana, the political and cultural centre of Slovenia. Known as the hidden gem of Europe, Ljubljana is a city of open-hearted, genuine people, and offers numerous attractions: the majestic Ljubljana castle, the emerald Ljubljanica river, various cultural festivals, and the splendid Art Nouveau buildings by the world-renown architect Jože Plečnik, to name just a few.
During your stay in Ljubljana, we hope that you will take full advantage of the many sights to see in the city, as well as the many natural wonders nearby, especially the sea and the Alps, both being approximately one-hour drive away.”
Simon Vrhunec, HOPE Governor for Slovenia
Is there a shortage of nurses in my department? How many of them are necessary? What type of nurses should be employed? Perhaps the priority should be to modernise the medical equipment in the department instead? The workers in healthcare organisations who have managerial roles face these sorts of questions daily. How are these questions answered?
The HOPE Agora on evidence-informed decision-making in healthcare management will look at different approaches to answer these questions. Scientific literature is an important source of information. However, decisions are also influenced by local data, stakeholders’ positions, cultural factors, etc. The conference participants will discuss the role of different types and sources of evidence. The point of view of researchers, policy-makers, managers and many other stakeholders will be considered. The conference will host experts in this field and the HOPE Exchange Programme participants, who visited a foreign country to learn about how these issues are tackled in a different setting. In increasingly complex health systems, the ability to use all types of available evidence to improve decision-making in healthcare is crucial to ensure that citizens are offered the best care possible.
Venue: CANKARJEV DOM, Cultural and Congress Centre
Conference hall: Linhart hall
14.00-18.00 Registration (Foyer 2 (level -2))
14.00-18.00 HOPE Exchange Programme participants finalise presentations
16.00-17.30 Meeting of HOPE Liaison Officers (Room: M2 hall)
18:00–20:00 Welcome reception
9:00–9:15 Welcome
Chair: Eva M. Weinreich-Jensen, President of HOPE
Marjan Pintar, Director of the Association of Health Institutions of Slovenia
Aleš Šabeder, Minister of Health of the Republic of Slovenia
Marjan Sušelj, General Director of the Health Insurance Institute of Slovenia
9:15–10:00 Module 1 – Setting the scene: Is evidence helpful for management and governance of health institutions?
10:00–10:30 Coffee break
10:30–11:30 Presentation of good practices in the HOPE Exchange Programme participating countries, Part 1
Austria
Belgium
Switzerland
Germany
Denmark
11:30–12:30 Module 2 – What can we do to improve evidence-informed decision-making
12:30–13:30 Lunch
13:30–14:30 Presentation of good practices in the HOPE Exchange Programme participating countries, Part 2
Estonia
Spain
Finland
France
Greece
14:30–15:10 Module 3 – Where are we now?
15:10–15:40 Coffee break
15:40–16:40 Presentation of good practices in the HOPE Exchange Programme participating countries, Part 3
Hungary
Ireland
Italy
Lithuania
Latvia
The Netherlands
16:40–17:00 Closing of Day 2
17.30-18.30 Meeting of HOPE National Coordinators (Room: M2 hall)
19:30 Formal conference dinner
Chair: Urmas Sule, Vice-President of HOPE
9:00–10:00 Presentation of good practices in the HOPE Exchange Programme participating countries, Part 4
Poland
Portugal
Sweden
Slovenia
United-Kingdom
Moldova
10:00–11:30 Workshop on the use of performance data for management in healthcare organisations
Damir Ivanković, Amsterdam UMC, University of Amsterdam
Niek Klazinga, Amsterdam UMC, University of Amsterdam
The results of the survey will be displayed in a report at a later date.
11:30–12:00 Coffee break
12:00–13:00 Evidence and Stakeholders: How well do they get along? Round table discussion with:
Tanja Španić, Europa Donna Slovenia
Niek Klazinga, Amsterdam UMC, University of Amsterdam
Saša Kadivec, University Clinic of Respiratory and Allergic Diseases Golnik
Teodor Žepič, University Medical Centre Ljubljana
Marjan Sušelj, General Director of the Health Insurance Institute of Slovenia
Moderated by Mircha Poldrugovac, Amsterdam UMC, University of Amsterdam
Presentation
13:00–13:15 Prize Giving Ceremony and Closing of the HOPE Agora
13:15–14:30 Lunch
14:30 -18:00 Meeting of HOPE Board of Governors (Room: M2 hall)
Association of Health Institutions of Slovenia
Riharjeva ulica 38, SI-1000 Ljubljana
Telephone: +386 59 227 190
E-mail: maja.zdolsek@zdrzz.si
Cankarjev dom, cultural and congress centre
Mateja Peric
Prešernova cesta 10, SI-1000 Lubljana, Slovenia
Telephone: +386 1 2417 139
E-mail: mateja.peric@cd-cc.si
Foyer 2 (level -2)
Registration desk opening hours:
Sunday 2 June 14.00-18.00
Monday 3 June 08.00-17.00
Tuesday 4 June 08.00-14.30
To ride a bus, the Urbana card is needed; the card can be purchased at vending machines and some convenience stores. The price of the card itself is 2 EUR. After purchase, charge the card as needed at the vending machine; one fare costs 1.20 EUR and includes a 90-minute ride with transfer on any bus. After entering the bus, you must touch the validating machine (located next to the driver) with the card; thus, the fare is deducted from the credit on the card. For more information see the webpage of Ljubljana City Public Transport.
The venue of the congress is the Cultural and Congress Centre, Cankarjev Dom, located in the very centre of Ljubljana, the capital of Slovenia. To find out more about the wide range of services and references, visit http://www.cd-cc.si/congress
Venue: Park in front of the conference venue Cankarjev dom
Included in the registration fee.
Venue: Grand Hotel Union, Miklošičeva street 1, Ljubljana
Included in the registration fee.
Additional dinner: 60 EUR
The exhibition will be organised in front of the main lecture hall, where coffee breaks will be served.
For more information please contact:
Conference secretariat
Cankarjev dom, Cultural and Congress Centre
Mateja Peric
Prešernova cesta 10
SI-1000 Ljubljana, Slovenia
Telephone: +386 1 2417 139
E-mail: mateja.peric@cd-cc.si
HOPE Exchange Participants will be accommodated in the City Hotel. The registration fee includes a 2-day accommodation, check-in 2 June, check-out 4 June.
Other participants can book rooms either in the Hotel Slon or Hotel Mrak. Accommodation can be booked by completing the on-line registration form by credit card only: the number of your credit card is required as a guarantee and will not be charged unless agreed so.
All requests will be handled on a first-come first-served basis.
In order to guarantee your booking please book before 1 April 2019. After this date rooms can be booked upon availability. If arriving before 2 June or departing after 4 June, you are kindly requested to contact registration@cd-cc.si to book hotel accommodation. Accommodation is payable directly to the hotel upon check-out.
Changes or cancellation of hotel accommodation
Changes or cancellations must be made in writing to registration@cd-cc.si and cannot be made online nor directly with the hotel.
Cancellations received:
For group bookings different conditions apply.
Registration office
Prešernova 10
SI- 1000 Ljubljana
E-mail: registration@cd-cc.si
Fax: +3861 2417 296
Phone: +3861 2417 136, 2417 125
Single use Economy room: €108,20 Single use Comfort room €118,20 Double use Comfort room €136,40
The price includes:
Accommodation in the City hotel in included in the HOPE Exchange Participant’s registration fee.
Room single use €108,20 Room double use €126,40
The price includes:
ZDRZZ would like to thank its sponsors HOPE, Zavarovalnica Triglav, Philips Office Slovenia, Krka, Siemens, SRC Infonet, Interexport, Roche, Better by Marand, Adriatic Slovenica, Radenska and Janssen, pharmaceutical companies of Johnson & Johnson; its partner Telekom Slovenia; and its co-organizers the Ministry of Health, HOPE and Health Insurance Institute of Slovenia.
Registration is required for all conference participants.
For company group bookings, please request further instructions from the registration office:
Telephone: +386 1 2417 136, + 386 1 2417 125
E-mail: registration@cd-cc.si
Please create a new user account, then with your e-mail address and password continue the on-line procedure. Upon submitting the Registration Form, you will receive an automatically generated summary to your e-mail address. If you have forgotten your password, you can reset it via the forgotten password link on the log-in page. A new password will be sent to your e-mail address (please check also the spam folder). Otherwise you should create a new user account and follow the provided instructions.
HOPE Exchange Programme Participants who do not wish to share a room: a surcharge of EUR 100 for 2 nights for the accommodation in a single room. (final fee: EUR 450)
The HOPE Exchange Participant’s registration fee includes:
The HOPE Exchange Participants will receive special registration code beforehand.
If arriving before 2 June or departing after 4 June, you are kindly requested to contact registration@cd-cc.si to book hotel accommodation. Each additional night and tourist tax for the entire stay is paid by the participant directly to the City Hotel.
The registration fee includes:
Hotel accommodation excluded.
The HOPE Governor’s registration fee includes:
Hotel accommodation excluded.
Governors will receive a special registration code in advance.
The Accompanying Person’s registration fee includes:
Hotel accommodation excluded.
The Association of Health Institutions of Slovenia Member’s registration fee includes:
Please note that all participants (including HOPE Exchange Participants) will have to pay the tourist tax)
All cancellations of conference registration, which must include your full bank account details, should be sent in writing to the Conference Secretariat, Cankarjev dom, Cultural and Congress Centre.
Cancellations:
Bank name: BANKA SLOVENIJE,
Slovenska 35, Ljubljana
SWIFT: BSLJSI2X
IBAN: SI56 0110 0600 0022 527
(the second letter is a capital i)
Beneficiary:
CANKARJEV DOM, Cultural and Congress Centre
Prešernova cesta 10, SI 1000, Ljubljana
Account number: SI56 0110 0600 0022 527
(the second letter is a capital i)
Visa, Mastercard, Diners card
Your registration and all payments will be confirmed by email upon receipt of your online registration form and payment or proof of payment.
All cancellations of Conference registration, which must include your full bank account details, should be sent in writing to the Conference secretariat, Cankarjev dom, cultural and congress centre.
Cancellations:
Name and invoice changes should be notified in writing to Congress Secretariat. A handling fee of EUR 10 will be charged.
Refunds will be paid back after the Conference.
During session breaks, refreshments will be served to participants wearing congress badges. Lunch is included in the registration fee.
A conference identification badge will be included in the conference material provided upon registration. There will be no admittance to the scientific and social sessions without the conference badge.
A certificate of attendance will be issued to all registered participants after the conference is closed.
Surrounded by high Alps and the Adriatic Sea, Slovenia is a hidden gem in the heart of Europe. It is a land where the Pannonian Plain meets the mysterious Karst, where hills and valleys show off their pristine nature. Green mountains, lakes, waterfalls, forests, caves, hills, plains, rivers and the sea – all on 20,273 km2 of land. The beautiful nature is replete with historic buildings, castles, churches and parks, where old traditional customs are still alive and the people are friendly and cheerful.
Slovenia borders on Italy, Austria, Hungary and Croatia. The coastal climate is Mediterranean, and continental in the plateaus and valleys of the east, which makes this country an ideal tourist destination throughout the year.
There are many places to visit, depending on a visitor’s interest and the duration of the stay. The capital of Slovenia is Ljubljana, a charming city with an old centre containing many beautiful architectural masterpieces by Jože Plečnik. The coast offers its visitors a chance to relax in the sun, while making short trips to the historical gardens of Štanjel, walking the streets of medieval Piran, seeing the vast saltpans of Sečovlje, visiting the Postojna Cave or even taking a boat to nearby Venice, the city on the sea. Those who enjoy walking in verdant mountains should stop in Bled to ring the wishing bell in a small church in the middle of the lake, or hike from Bohinj to many of the nearby hills. Slovenia is also known for its great wine and delicious traditional food that appeals even to people with a discerning palate.
For more information about Slovenia visit the following web site:
http://www.slovenia.info
The capital of Slovenia is located in the centre of the country, about an hour’s drive from the Alps and the Adriatic Sea. Ljubljana is a lively industrial, commercial, administrative, and cultural centre with a population of 300,000 people, of which 54,000 are students. With its cafes, restaurants, shops and galleries, the picturesque Old Town on the banks of the Ljubljanica River is an increasingly popular tourist attraction. For more information, visit http://www.visitljubljana.si or contact:
TIC Ljubljana Tourist Information Centre
Stritarjeva ulica, SI-1000 Ljubljana, Slovenia
Phone: +386 (0)1 – 306 1215
Fax: +386 (0)1 – 306 1204
Email: pcl.tic@ljubljana.si